PgTopup Privacy & Policies

PgTopup respects your privacy. We may collect information needed to create accounts, process orders, provide support, verify transactions and improve our services.

• Account, order and transaction information may be stored for service and security purposes.
• Information may be used to prevent fraud, resolve disputes and provide customer support.
• We do not intentionally sell personal information to third parties.
• Third-party services may process information according to their own policies.

By accessing or using PgTopup, you agree to use the website lawfully and follow the rules displayed for each service.

• Users must provide accurate information when creating accounts or placing orders.
• Users must not bypass website restrictions or manipulate system functions.
• Access may be restricted where activity appears fraudulent, abusive or unauthorized.

Payments and wallet transactions are processed through the methods made available on PgTopup.

• Customers are responsible for entering correct payment and account information.
• Transaction records may be reviewed for verification and fraud prevention.
• Unauthorized or suspicious transactions may be held for investigation.
• Payment gateway rules may also apply to a transaction.

Digital products and services are processed according to the selected product, stock status, service conditions and information supplied by the customer.

• Always provide the correct UID, player ID, account details or required information.
• Incorrect information can cause delay or unsuccessful delivery.
• Processing time can vary by product and service availability.
• An order may require verification before completion.

Refund and cancellation requests are reviewed according to order status, service type and applicable conditions shown by PgTopup.

• Completed or already delivered digital services may not be reversible.
• An eligible request may require order, payment and account verification.
• Cancellation may not be possible after a service has started or been delivered.
• Approved refunds may depend on the original payment channel.

Customers are responsible for keeping their login credentials and account information secure.

• Never share passwords, OTPs or other security credentials with unknown persons.
• Use only your own account or an account you are authorized to use.
• Report suspicious activity through the available support channels.
• Accounts may be restricted when security or fraud concerns require review.

Coupons, vouchers, bonuses and promotional offers may have individual eligibility, usage limits and expiration dates.

• Promotional benefits can only be used where the system allows them.
• Offers may be limited by product, account, quantity or time period.
• Abuse or manipulation of promotions may result in removal of the benefit.
• Promotional credits are not automatically exchangeable for cash.

Users are responsible for reviewing product details and entering correct information before confirming an order on PgTopup.

• Check product, package, price and required account information before purchase.
• Keep your account credentials private.
• Use the website only for lawful purposes.
• Do not submit false or misleading information.

The following activities are not permitted on PgTopup:

• Fraudulent or unauthorized payment activity.
• Attempting unauthorized access to accounts, admin areas or website systems.
• Manipulating orders, balances, coupons, rewards or other system functions.
• Abusing support channels or using the service for unlawful activity.

PgTopup may update these policies when services, security requirements, payment methods or applicable rules change.

The latest version is available at https://pgtopup.com/privacy.